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Popular Queries
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Placing an Order
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Why was my order cancelled OR why did my order not go through?
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Why should I become a registered customer?
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Do I have to be registered or register an account to place an order?
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How can I pay for my order?
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Is ordering on the Carrolls Irish Gifts website secure?
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I saw an item in one of your stores but cannot find it online. Can I buy it?
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Why was my order cancelled OR why did my order not go through?
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Exchanges & Returns
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Shipping & Order Delivery
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**NOTICE** DELIVERY UPDATE
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How do I collect my parcel if I chose Click & Collect?
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How long will it take to receive my order?
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How will I know that my order has been shipped?
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What delivery company do you use to ship my order?
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What Countries Do You Ship To and What Are The Costs?
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I don’t see my country listed on your website. Can you ship my order to me?
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I was not at home when the courier attempted to delivered my order. What do I do?
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How can I change my shipping address?
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Can you ship to my work address?
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Local Customs Charges & Taxes
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**NOTICE** DELIVERY UPDATE
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Working for Carrolls Irish Gifts/Job Opportunities