Why was my order cancelled OR why did my order not go through?

1.    Carroll’s Irish Gifts was unable to verify your payment information. If your payment information entered on the order does not match the payment information stored by the bank or credit card issuer, the order will be automatically cancelled.

2.    If you receive an error message and your order will not process, please contact your bank or credit card issuer to verify the payment information is correct.

3.    Some credit card issuers and banks require a prior notice from the card holder that the card will be used to purchase online. Please ensure your card issuer or bank is aware you intend to purchase online.

4. Very rarely we might experience some technical issues. If you suspect this to be the case please contact us by “Submitting a Request” at the top right hand corner of this page.


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